Datacenter Field Service (f/m/d)
50Hertz Transmission GmbH – a Company of the European Elia Group • Neuenhagen bei Berlin • No time limit • Experienced professionals
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Vollzeit (37 Stunden pro Woche)
Neuenhagen bei Berlin
Start: Zum nächstmöglichen Termin
Job-ID: 10127
Hier verantworte ich die schnelle und strukturierte Behebung von Störungen im Rechenzentrum und übernehme die Koordination des Incident-Prozesses.
Das macht den Job für mich interessant: Ich gestalte die Energiewende, hier und jetzt, aktiv mit! Als Teil von 50Hertz sorge ich als Datacenter Field Service Spezialist*in dafür, dass unsere digitale Infrastruktur jederzeit zuverlässig funktioniert – und das mitten im Herzstück des Unternehmens: unseren Rechenzentren. In diesem Umfeld bin Teil der Datacom-Familie und gestalte dazu in Eigenverantwortung meinen Aufgabenbereich, eng vernetzt mit internen IT-Teams und externen Partnern.
Meine Aufgaben:
- Störungen erkennen und beheben: Bei technischen Problemen analysiere ich die Ursachen, behebe Fehler und dokumentiere alle Schritte im Rahmen des Incident- Prozesses,
- Hardware zum Laufen bringen: Installation, Wartung und Upgrades von passiver Infrastruktur, Servern, Speicher- und Netzwerkkomponenten gehören zu meinem Tagesgeschäft – zuverlässig, strukturiert und mit technischem Feingefühl,
- Verbindungen schaffen: Ich richte Verkabelungen und Verbindungspunkte ein, halte sie instand und sorge so für eine stabile Infrastruktur,
- Komponenten instand halten: Defekte Hardware tausche ich aus oder repariere sie direkt vor Ort – effizient und mit Blick auf minimale Ausfallzeiten,
- Im Team stark: In enger Abstimmung mit Netzwerk- und Systemadministrationsteams sowie externen Dienstleistern sorge ich für reibungslose Abläufe im Rechenzentrum,
- Qualität sichern: Ich begleite neue Hardwarelösungen, führe Abnahmetests durch und kontrolliere die Qualität der passiven Infrastruktur,
- Den Überblick behalten: Von der Bestandsaufnahme über die Ersatzteilverwaltung bis zur Überwachung von Temperatur und Luftfeuchtigkeit – ich achte auf jedes Detail, das den Betrieb sicher macht,
- Bei Notfällen und Betriebsausfällen stehe ich im Rahmen der Rufbereitschaft von Datacom zur Verfügung.
Meine Kompetenzen:
- Abgeschlossene Berufsausbildung im Bereich Elektrotechnik, Nachrichtentechnik, Fachinformatiker für Systemintegration oder vergleichbar, im Idealfall mit einer Fortbildung zum Techniker bzw. der Bereitschaft zu einer solchen Weiterqualifizierung,
- Fachwissen im Bereich passiver Verkabelung, insbesondere in Bezug auf Glasfaser- und Messtechniken,
- Fähigkeit zur schnellen Problemlösung und Fehlerbehebung,
- Vertrautheit mit Standards und Best Practices im Umfeld hochverfügbarer Rechenzentren,
- Fähigkeit zum selbständigen Arbeiten und Umgang mit einer offenen Fehler- und Feedbackkultur,
- Sprachen: Deutsch (Verhandlungssicher, C1), Englisch (B2).
Kein Muss – aber von Vorteil:
- Erfahrungen in der Arbeit in hochverfügbaren Rechenzentren und kritischen Infrastrukturen,
- Kenntnisse im Einsatz gängiger DCIM-Tools und Messtechniken.
Flexi Compass - see how flexible this vacancy is
- Working hours per week: 37 hours (full time),
- Flexible working hours and a long-term working time account supporting your work-life-balance,
- The number of flex days is not limited,
- No core working hours,
- Mobile working, also from home, is possible.
My new place of work
Neuenhagen - Am Umspannwerk 10, 15366 Neuenhagen bei Berlin
What are the benefits of working for 50Hertz?
37 hour week
Company pension
30 days of holiday
Flexitime with a long-term time account
Fair remuneration and a wide range of social benefits
Supported personal development
Who are we?
We are 50Hertz – one of the four transmission system operators (TSO) in Germany. Together with the Belgian electricity grid operator Elia (Brussels), we form the internationally active Elia Group. At 50Hertz, over 2,100 employees ensure that electricity flows over long distances reliably, with minimal loss, and optimally managed. As a TSO, we play a central role in the implementation of the energy transition from a technical and economic perspective, acting as a facilitator. Our goal is to integrate 100 percent renewable energy into the grid and system securely and affordably by 2032.
Innovative
We are driving the energy transition forward with pioneering technologies and creative solutions. We are already thinking beyond today and are ready to take new paths.
Diverse
We have people from different cultures and with diverse talents working together to achieve great things. We view diversity in all its dimensions as an opportunity.
Responsible
We are responsible for ensuring a reliable supply of electricity and the sustainable expansion of the electricity grid. In order to master this task, it is a matter of course for us to take responsibility for one another.
Communal
Our strong community and valuable cooperation ensure the success of our mission. That is why we actively promote the individual strengths and interests of our employees and support their personal development.
A job with a future
As one of the four transmission grid operators in Germany, 50Hertz is responsible for high-voltage power transmission; control at this level is decisive for the stability of the grid and to ensure a secure electricity supply in Germany and Europe. We are part of a European grid association, working closely with colleagues throughout Europe. 50Hertz is part of a European company, working alongside Belgian grid operator Elia in the Elia Group. We work together closely in many key areas. Individual activities such as IT or purchasing are organised at the group level, which means that in these areas colleagues from Elia and 50Hertz work in a team from both Berlin and Brussels.
Testimonials
As a project engineer at 50Hertz for the ACO platform, I gain in-depth insights into exciting offshore projects and work together with motivated colleagues. The diverse exchange, also at management level, is great fun, and of course our work is meaningful in the field of renewable energies! New colleagues should definitely be motivated - that's how I started and quickly saw a lot of exciting things.
At 50Hertz, I had the opportunity to collaborate with the team to develop entirely new software for the Control Center, creatingsomething groundbreaking for a transmission system operator. This project not only presents exciting technical challenges but also demonstrated the immense potential achieved through teamwork. Another aspect that makes my work at 50Hertz so special is the international environment. I work with colleagues from Switzerland, Australia, Brazil, Belgium and many other countries. This cultural exchange not only creates an inspiring working environment, but also provides countless learning opportunities that enrich my everyday life.
How did I come to 50Hertz? By chance! Why did I stay? Because of the purpose that drives everyone here. We work for a higher goal - the energy transition - which sparkes passion and motivation. It goes beyond just a typical workday; and gives a sense of accomplishing something meaningful. We value diverse personalities and skills, as diversity fuels innovation. Everyone brings their own strengths and together we tackle challenging projects and form a wonderful, vibrant team.
I really like the innovation team at 50Hertz. Despite our different locations, we work together towards a common goal. The culture is fantastic, with a true team spirit. We take on new challenges, continually learn and improve every day. My team lead always supports me,I have the freedom to try out new things. At 50Hertz, we work for the benefit of the public and ensure grid stability. I can recommend anyone to become part of the innovation team as the support and commitment are exceptional.
As a Communication Scientist, I have transitioned into the IT sector from a different field. At 50Hertz, if you love challenges and are willing to face a steep learning curve, you can grow far beyond your personal comfort zone. I work in an environment with a high level of personal responsibility, surrounded by dedicated and brilliant minds who are always open to questions and answer them patiently and competently. Our diverse team consistently demonstrates that diversity at the table leads to the best results. If you have curiosity and innovative ideas, you've come to the right place.
My application in five steps
Please do not hesitate to apply, even if you do not match the competence profile 1:1 in all points.
We welcome applications from people with disabilities. The 50Hertz Disabled Persons Representative (SBV) (sbv@50hertz.com) will be glad to advise you confidentially, including on the accessibility of our workplaces. If you would like to mention your (severe) disability already in the application form and/or your application, we will forward your application to the SBV so that they can actively support your application from the beginning.
Eduard Weissbrot
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