Specialist Information & Knowledge Management (f/m/d)

I will contribute to the further development of software solution products and be an important contact person for information and knowledge management issues throughout the company.     

What makes this job interesting to me? The Elia Group (50Hertz & Elia) is at the forefront of the energy transition. In order to meet the complex requirements of grid expansion and operation, colleagues need efficient and accessible knowledge and information management systems. In this context, I will play an important role as an expert within a product team and vis-à-vis other internal stakeholders within the company and accompany an important transformation process.

In close coordination and collaboration with the other experts in the Digital Workplace product team called "Information & Knowledge Management", I will be responsible for the following tasks:
 

• Definition of functional and technical requirements for software solutions with focus on information and knowledge management,
• Carrying out market analysis and fit-gap analyses,
• Integration of customer requirements by configuration or coordination of configurations,
• Ongoing support for the integration of software into application and system landscape,
• Supporting testers in preparation, conduction and evaluation of test scenarios where required,
• Ensuring operations and software maintenance together with the product team,
• Supporting the product owner in license negotiations, defining SLAs and supplier management,
• Initiation of and participation in further developments and improvements to the software supported by the product team,
• Supporting the product owner with IT cost estimates and advising on the composition of the team,
• Advising users on information and knowledge management, including industry-standard best practices,.
• Consulting key users and departments on document management issues like archiving, meta data, legal aspects,
• Implementing knowledge management tools and scientific methods, focusing on fostering a 'learning organisation'.

My profile:
 

• University degree in the field of business informatics, computer science, knowledge management or comparable,
• Sound experience in planning, development, operation and further development of applications or software systems (standard or individual software),
• At least 3 years’ experience with and up-to-date knowledge of tools for information, knowledge and document management, such as MS Sharepoint, Atlassian Confluence or similar and confident handling of MS O365 standard software,
• Willingness to travel occasionally, including abroad,
• Languages: Very good knowledge of German and English (both at least C1).

Nice to have:
 

• Experience in IT provider management and IT operations management is an advantage as well as knowledge of ITIL based service management.
   

Flexi Compass - see how flexible this vacancy is

• Working hours per week: 37 hours (full time),
• Flexible working hours and a long-term working time account supporting your work-life-balance,
• The number of flex days is not limited,
• No core working hours,
• Mobile working, also from home, is possible.